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AI agents · chatbots · knowledge base

AI agents and chatbots for business

The agent answers customers from your knowledge base, collects leads and, if you like, hands tricky questions to a manager. It understands Russian and Uzbek — in Latin and Cyrillic script.

from 1 300 000 UZSLaunch in 1⁠–⁠3 working days · online estimate in a minute
Send a requestEstimate the cost

What is included

Knowledge base

We gather your prices, services, addresses and rules into a base the agent answers from. If it isn’t in the base, the agent doesn’t make it up.

Role and tone

We set who the agent introduces itself as, how it speaks and where it steers the conversation: a booking, an order or a call.

Telegram, Instagram, website

Connecting to Telegram is part of the base price; Instagram and your website chat are optional.

Handover to a manager

Optionally, when a question goes beyond the base or the customer asks for a person, the agent passes the chat to a manager with a summary.

Voice messages

Optionally, the agent transcribes voice messages and answers them just as it answers text.

Tested on real chats

Before launch we test the agent on your customers’ real questions, and in the first month we fine-tune it based on the results.

An agent that doesn’t make things up

The main risk with AI chatbots is confident answers that aren’t in your rules: a discount that doesn’t exist, the wrong price. So the agent answers strictly from the knowledge base, and for anything else it says honestly that a manager will confirm. With the handover option, it passes such a chat straight to a person.

Before launch we test the agent on your customers’ real questions — about prices, discounts, delivery — and during the first month we refine the base and instructions using live conversations.

It understands Uzbek — in Latin and Cyrillic

Customers in Uzbekistan write however suits them: “Narxi qancha?”, “Канча туради?” or Russian mixed with Uzbek. The agent understands every variant and replies in the customer’s language. That is how the agents on our Mated platform work, and we bring the same experience to custom projects.

Custom agent or ready-made Mated

If you need an agent that replies on Instagram, Telegram and your website and collects leads in a CRM, you don’t have to commission development: our ready-made Mated platform does this — from 159 000 UZS a month, with three days free.

A custom agent makes sense when the task is broader: integration with your CRM or accounting system, special scenarios, an internal assistant for staff, your own analytics panel. Such an agent starts at 1 300 000 UZS and launches in 1⁠–⁠3 working days.

See Mated

How much does an AI agent cost?

The base version starts at 1 300 000 UZS: a knowledge base, a role, connection to Telegram, testing on real conversations and a month of fine-tuning. The price rises with extra channels (Instagram, website), handover to a manager, CRM integration, voice messages and an analytics panel.

The AI model itself costs money for every reply — we’ll work out in advance what that comes to for your volume of messages.

Base prices, before extra options

AI agent or chatbot
1 300 000 – 2 630 000 UZS1⁠–⁠3 working days
Estimate the cost

How we work.

  1. Request and brief

    2 minutes

    Describe the task in a short brief or on Telegram. No technical specification needed.

  2. Details and estimate

    Reply within one working day

    We clarify the details by phone or on Telegram, whichever suits you, and send an estimate: scope of work, timeline and payment stages.

  3. Design and prototype

    Agreed before development

    We show how the product will look and work. Coding starts only after your “yes”.

  4. Development

    With interim versions

    We show working versions as we go, so changes happen straight away, not at the end.

  5. Launch and publishing

    Hosting, App Store, Google Play

    We set up the domain and hosting and publish apps to the App Store and Google Play.

  6. Support

    First month included

    For a month after launch we fix bugs and answer questions. After that, as agreed.

What your project will cost

A ballpark in a minute. We’ll give the exact price after the brief.

Extras
Timeline

A steady pace with no surcharge

AI agent or chatbot

Estimated cost

Timeline1–3 working days

Send the estimate and discuss

What’s included

  • Knowledge base about your business
  • Role and tone of voice for your brand
  • Connected to Telegram
  • Testing on real questions
  • A month of fine-tuning after launch

How you pay

  1. 50%Prepayment
  2. 50%On delivery

To start — from 650 000 UZS

The second half once you accept the work

  • AI model usage is billed separately, based on actual use.
  • This is a ballpark. We’ll fix the exact price and timeline in the contract after the brief.

Need a ready-made AI agent for Instagram and Telegram, with no development? Mated — from 159 000 UZS a month

Approx.from 1 300 000 to 2 630 000 UZS

Send estimate

What we have built.
For clients and for ourselves.

Real projects only: websites, Telegram bots, AI agents and apps. Open any of them to see the task, what we did and how it turned out.

  • Subscriber support in Telegram for an online cinema

    A Mated AI agent answers subscribers from a knowledge base and hands tricky questions to a manager.

    • AI agent
    • Telegram
    • Support

  • Our product — from the server to the App Store app

    We built the website, dashboard, AI agents, bot and iOS app for ourselves first — now we build the same for clients.

    • Web service
    • AI agents
    • Telegram bot
    • iOS

  • Your project could be here

    Tell us about the task — we’ll reply within one working day and prepare an estimate with a timeline.

    Discuss my project

Questions about AI agents

Ask us on Telegram
How much does an AI agent cost?

An agent with a knowledge base, connected to Telegram, starts at 1 300 000 UZS and launches in 1–3 working days. Channels, CRM integration, voice messages and analytics add to the price — the calculator on this page works out your version.

Won’t the agent make up answers?

The agent answers only from your knowledge base. If the answer isn’t there, it doesn’t invent one — it says a manager will confirm. Handing the chat over to a manager is available as an option. We check this on real customer questions before launch.

Does the agent understand Uzbek?

Yes, in Latin and Cyrillic script, as well as Russian and English. It replies in the language the customer wrote in.

Which channels can the agent work in?

Telegram is included in the base price. Optionally: Instagram, your website chat and internal systems — a CRM, spreadsheets, accounting software.

How is a custom agent different from Mated?

Mated is a ready-made platform: an AI agent for Instagram, Telegram and your website on a subscription from 159 000 UZS a month. We build a custom agent when you need special scenarios, integration with your systems or your own panel.

What do you need from us to launch?

Information about your business: services and prices, addresses, opening hours, common questions and rules — for example, when to call in a manager. We turn it into a knowledge base and agree it with you.

Tell us about your project. We’ll do the rest.

Fill in a 5-step brief — then we’ll clarify the details and prepare an estimate and a timeline.

Send a request
Free estimateWe reply within one working day